Our Refund and Returns Policy
At Trimmer Tek, customer satisfaction is our top priority. We strive to ensure that every purchase meets your expectations. If you’re not completely satisfied with your order, we’re here to help with our hassle-free return policy.
Key Highlights of Our Refund and Returns Policy:
- Eligibility for Returns: Products must be returned within 7 days of receiving them.
- Condition of the Product: The item must be unused, in its original packaging, and include all accessories and manuals.
- Defective or Damaged Items: If you receive a defective or damaged product, please notify us immediately with clear photos or videos of the issue.
- Replacement or Refund: Depending on the product condition, we will offer either a replacement or a refund.
- Non-Returnable Items: Personal care items, including trimmers, cannot be returned once used for hygiene reasons.
How to Initiate a Return:
Contact our Customer Support Team via phone, email, or chat.
Provide your order details and a brief explanation of the reason for the return.
Our team will guide you through the return process, including pickup arrangements or drop-off instructions.
Refund Process:
Refunds will be processed within 7–14 business days after inspecting the returned product.
Refunds will be made via the original payment method or as a store credit, depending on your preference.
For more details or assistance with your return, please contact our support team. At Trimmer Tek, we’re committed to delivering an exceptional shopping experience every step of the way! 